Showing posts with label Wheel Alignment. Show all posts
Showing posts with label Wheel Alignment. Show all posts

Friday, February 26, 2010

One the Great Websites Listed to the Right of the Page - AutoMD.com™ Ranks Best and Worst Cities for Auto Repair

Car Owner Fears About Unfair Repair Shop Quotes Confirmed

Advocacy Report Measures Affordability, Price Disparity Range and Shop Integrity




Carson, CA – February 24, 2010 – AutoMD.com (http://www.automd.com/), the most comprehensive and unbiased free online auto repair resource, today released its Advocacy for Repair Shop Fairness Report, the first to analyze how the top-50 most populated U.S. cities stack up when it comes to providing consumers with fair auto repair cost estimates. In the report, Memphis ranked as the best city for fairness and consistency of prices quoted in auto repair, while Chicago ranked as the worst.



For the report, AutoMD.com mystery shoppers conducted a fairness check of over 600 shops in the top-50 DMAs* (including a range of dealers, independent shops, and franchises like Pep Boys) by requesting quotes on a typical auto repair job: a front brake replacement job for a Ford Focus. To measure pricing integrity, the mystery shoppers called back two weeks later with an industry standard price estimate. The best and worst list was then calculated based on each city‘s rankings for three critical factors, weighted equally:



  1. Repair Affordability: The average cost-per-job for that city based on prices quoted by repair shops

  2. Price Disparity Range: The percentage variance between the lowest price quoted and the highest price quoted in each market

  3. Shop Integrity Factor: The percentage of shops that shifted their original quoted price by more than 5% when presented with an industry standard price estimate

"If you are one of the 88% of car owners who feel that they are not getting a fair shake at the repair shop** ... this report shows that you are probably right," said AutoMD.com President Shane Evangelist. "Repair shop quotes in more than half of the cities for the same job had a variance from lowest to highest of over 150% - with over two-thirds of the shops overall changing their price quote when presented with an industry standard price."



Underscoring that few car owners are immune to the challenges of repair shop pricing, Evangelist noted that even in Memphis, the report‘s top ranked city, there was a 135% price quote disparity - with one in four of the city‘s repair shops tested changing its quote when presented with an industry standard price.



"With such drastic quote fluctuations within each city -- and a chronic lack of integrity in the actual prices quoted -- consumers clearly need to arm themselves with research before setting foot in the repair shop," continued Evangelist. "The bottom line is that information is power; and, fortunately, car owners now have access to online tools so they can compare local repair shops, establish a local market repair invoice price and make sure that they get a fair deal at the repair shop."



To see if your city is best, worst or somewhere in-between, see AutoMD.com‘s complete Advocacy for Repair Shop Fairness Report rankings click here.



About AutoMD.com

AutoMD.com ™ a wholly-owned subsidiary of US Auto Parts Network, Inc., (Nasdaq:PRTS), is the most comprehensive and unbiased free online automotive repair resource designed to empower car owners with the best way to repair their vehicles. Backed by a team of automotive data specialists and certified auto mechanics who are advocates for the car owner, AutoMD.com allows both car owners and DIYers to 1. Diagnose car problems, 2. Know how much auto repairs should cost, 3. Understand the steps needed and the time it should take with How-to Auto Repair guides, and 4. Find the right local auto repair shop at the right price for their issue.



Unlike other repair sites, AutoMD.com does not rely on revenue from repair shops or dealerships, so car owners can rest assured that AutoMD.com repair shop listings are completely unbiased and designed to help car owners choose the best, most affordable shop for their vehicle issue.



Source: http://www.automd.com/



Check this video from a large repair shop chain.  Supposedly a joke.



Video on YouTube





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Thursday, February 18, 2010

Can You Afford Cheap Tires?

John Doe needs a set of tires for his vehicle and naturally he wants the best deal he can get. He shops a bit, but hears so many pitches that he has no idea who to believe. Exhausted, he buys a set that promises the lowest price. A few days later he notices a vibration as he drives.



Now he has to waste time he doesn’t have to bring the vehicle back in. The tire dealer works on the vehicle and he leaves. The vibration is still there. Another trip to the dealer only to be told they don’t feel the problem. In desperation John decides to live with the vibration.



A few months later there is a clunking noise under the vehicle. Back to the tire store, now he is told he needs a set of struts. After replacing the struts the noise is gone but the vibration is still there. Six-months later there is fluid leaking from under the vehicle. This time the rack and pinion is leaking.



John is out over $2000.00, the vehicle rides badly and rattles, it’s time to trade for a new car. Now John spends $20,000 for a new vehicle.



Many people do not realize that vibrations can quickly destroy expensive components. A tire that is not perfectly round can result in a vibration when it rolls. The suspension tries to absorb the vibration but the constant beating can destroy parts over time.



Preventing problems is far less expensive than repairing them. Two-hundred dollars saved on a cheap set of tires can turn into $2000.00 in repair and worse. This is the reason we should not buy cheap tires.



The overall lowest cost always comes from preventing problems. Properly aligned, properly mounted and properly balanced, a quality tire is by far the least expensive to use.



Out of Round Tires



-Can damage suspension components

-Will vibrate, even though they are balanced

-Wear quickly and ride badly

-Cost far more than quality tires



Source www.agcoauto.com





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Friday, February 12, 2010

Finding a Great Auto Repair Shop

Trying to find a great auto repair shop can be quite a challenge, yet finding a great shop can be quite rewarding. The question is, how to get from the looking stage to the found stage. Unfortunately, most people don’t have the "inside information" they might need. Just as unfortunate, in my opinion, is the lack of really helpful information on the topic.



My hope in writing this article is to be of help and dispel some of the misinformation that is so prevalent. To start, some of the common myths:



Myth: Dealerships employ factory trained experts



Truth: Dealerships hire from the exact same employee pool as all shops. Choosing a dealership for service is no assurance of anything. Training is widely available to shops willing to invest in it. Some do and others don’t and the same goes for dealerships.



Myth: Look for ASE certification



Truth: While there is nothing wrong with ASE certification, a sign hanging out front means very little. A shop could have [or have had] one technician that was certified and nine that are not. No one polices the use of signs that proclaim, "We employ certified technicians.



Myth: Look for industry affiliations



Truth: Generally, trade associations are prohibited from denying membership to anyone in the trade. There are seldom any type of background checks and paying dues is often all that is required to be a member.



So how is a person to choose a good shop? There are two situations under which a shop may be needed, and a procedure for finding a shop in each. The first is the emergency repair. Clearly the best approach is to avoid emergencies with a good maintenance program. Still emergencies do arise. For instance a vehicle may break down while traveling.



With emergency repair there is seldom time for a thorough search as outlined below, quick advice is needed. Seek advice from someone who does NOT stand to gain from your choice. Make a call to a parts store or a shop that does not do the type work you need. Ask, "If your Mother’s vehicle was broken which shop would you recommend?" Call several and see if one shop is referred more than others.



When possible, finding a regular shop, before service is needed is a much better approach. Time invested ahead of need can pay huge dividends down the road. The first step is to do a bit of homework. Ask friends, coworkers and others that drive the type vehicle that you own, who they use. As important is to ask, "Why do you recommend them?" Be certain the reason given is what you are looking for in a shop.



Look for a name(s) that comes up more than once in referrals. Several folks recommending the same facility is a very good sign. If the shop has a website, pay a visit. Read carefully the things that are written and how they are written. Does the expressed information match your aims in auto service?



Next call the competition and ask what they think of the shop you’re considering. This may seem odd, but can offer quite a bit of information. Don’t expect a glowing recommendation from a competitor, but ask, "Do you think they are trustworthy," and "Do you think they know what they are doing?"



Lastly make a call or visit to the shop. A few observations can reveal a great deal. There are two very broad categories of folks in the auto repair trade, in my opinion. Those who are there to fix your vehicle and those that are there to sell you something.



One easy way to tell which you are speaking with is to see how they market their services. I find, a shop interested in quality repair will ask for symptoms and will not quote prices without knowing what is wrong with a vehicle. If you ask for a "tune-up," they will ask, "What kind of problem are you having?" Knowing the exact symptoms, they can recommend the correct course of action.



Selling a "tune-up" or "a brake job" for $XX.XX is known as menu pricing. It might surprise many to know the words tune-up and brake job have no standardized meaning. Instead, they mean whatever the shop wants them to mean.



Menu pricing attempts to make a complex task appear simple. Instead it relegates the duty of diagnosing the problem to the client. Ask for a tune-up, pay the price and the car is still hard to start. "We did a tune-up, that’s what you asked for." It illustrates to me the intentions of the company offering it.



Many of the things that make a shop excellent at auto service may also make them inconvenient for small repair. For instance, most will work by appointment and stay very busy. In such a case you may consider two shops. One for oil changes, flat repair, etc. and one for actual repair and diagnostic work. Many of our clients come in once a year for a general inspection or more often if they need an honest opinion.



A true craftsman’s primary interest is fixing the vehicle properly. By offering great service they earn an honest living. There are also those who’s primary interest is to make money. They simply do so by repairing vehicles. A little work up front can help direct you to the type individual with whom you would rather deal.



Source www.agcoauto.com





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Thursday, February 11, 2010

Hydroplaning Resistance...What Direction Should Your Tires Go?

Hydroplaning happens when one or more tires is lifted from the road by a wedge of water that gets trapped in front of and under a tire as the vehicle drives through water. Hydroplaning most frequently occurs during heavy rainstorms when water creates puddles on the highway or expressway. In addition to the accompanying splash scaring the heck out of the driver, hydroplaning typically causes the steering wheel to jerk and the vehicle to abruptly pull towards the puddle.



The speed at which a tire hydroplanes is a function of water depth, vehicle speed, vehicle weight, tire width, tread depth and tread design. It depends on how much water has to be removed, how much weight is pressing down on the tires and how efficient the tread design is at evacuating water. While deeper water, lighter vehicles, wider tires, less tread depth and less efficient tread designs will cause tires to hydroplane at lower speeds; all tires will be forced to hydroplane at some speed.



As a rule, tread design affects hydroplaning resistance at high speeds and in deep water. Tread compound affects wet traction at lower speeds or in shallow water.



Directional tread designs (sometimes called unidirectional tread designs) are frequently used on tires intended to better resist hydroplaning. Their multiple tread grooves are aligned in a repeating “V” shape to increase the tire’s ability to channel water from between the tire’s footprint and the road. Somewhat like the vanes of a water pump continually pushing water in one direction through the engine, the grooves of a directional tire are designed to push water in one direction through the tire (forward on an angle to the sides). Directional tread designs are especially helpful in increasing hydroplaning resistance when relatively wide Plus Two, Plus Three or Plus Four tire and wheel applications result in fitting a much wider tire to a vehicle than its Original Equipment size.

In order to get a better understanding of the performance characteristics of directional tires we tested Goodyear’s Eagle F1 GS-D3 Max Performance tires on a 2003 SVT Cobra Mustang equipped with a six-speed transmission and a DOHC 4-valve V8 engine producing 390 horsepower and 390 foot-pounds of torque. The Eagle F1 GS-D3 tire was chosen because it features state-of-the-art directional tire technology and the SVT Cobra was chosen because its horsepower and torque could challenge any tire’s ability to provide traction in both dry and wet conditions. We also turned off the Cobra’s traction control to place all of the responsibility of managing the 390 horsepower solely on the drivers. The P275/40R17-sized Eagle F1 GS-D3 tires were mounted on 17" x 9" cast aluminum, alloy wheels.



Additionally, we also used this opportunity to confirm the performance of the directional tires in dry and wet conditions if they were mounted incorrectly (in the reverse direction). Therefore we ran a total of 4 separate track tests.



Mounted Correctly on a Dry Track

In this condition the Eagle F1 GS-D3 tires provided predictable handling, along with good cornering stability and grip. While they are not absolutely the fastest Max Performance tires in the dry, they complement the Cobra’s suspension and harnessed its horsepower while coming close to the best Max Performance dry tires’ lap times (within half a second). The Eagle F1 GS-D3 tires allowed the car to run 29.387 second average lap times, fast enough to confirm its position in the Max Performance tire category.



Mounted Backward on a Dry Track

Since we knew that directional tires are designed to emphasize wet performance, we didn’t expect to find much, if any, performance difference with the tires mounted “backwards” on a dry track. We were surprised at how close it was. In this condition the Eagle F1 GS-D3 tires continued to provide predictable handling and good grip. If anything, mounting the tires backwards helped free-up the Cobra a little, slightly reducing its steady state understeer. With no handling quirks or surprises, the car ran 29.465 second average lap times, within 8/100 of a second of the times turned in with the tires mounted correctly.



Mounted Correctly on a Wet Track

The Eagle F1 GS-D3 performs admirably in wet conditions. For that matter its confidence-inspiring control produced an average lap time of 30.373 seconds in the wet, just one second slower than the lap times it ran in the dry (and about one second faster than the lap times turned in by the best Max Performance dry tires). On the track in the wet, we have found that the Eagle F1 GS-D3 continues to provide predictable handling and enough grip to run the fastest average wet lap times of our Max Performance tires.



Mounted Backward on a Wet Track

This is where we expected to find some noticeable differences since the tires would now be pulling water toward the center of their footprint, reducing the available traction. However, the lap times and drivers’ comments indicated that the wet performance was still there. The Cobra ran average lap times of 30.387 seconds, just 1/100 second different than when the tires were mounted correctly.



Why wasn’t there more of a difference? There are two main things to consider.



Our test track was built with a 1-degree grade to the inside, very similar to how real roads are sloped to the shoulders or curbs. In addition to the absence of puddles, this constant slope is covered by a uniform layer of water as would be experienced on a real road during a moderate rainfall. It does not have the puddles associated with rutted roads or the standing water sometimes encountered during a heavy rainfall. Built to imitate real roads in good condition, our track challenges the tire tread compound’s ability to provide wet traction more than the tire tread design’s ability to provide hydroplaning resistance.



The track’s average lap speeds approach 40 mph and the top speed is around 55 mph. Evidently the uniform layer of water did not challenge the Eagle F1 GS-D3’s ability to provide wet traction at these relatively moderate speeds. Higher speeds, deeper water or puddles would eventually have increased the differences in wet performance related to how the tires were mounted.



So what is our conclusion? On dry roads and in moderate rain at city speeds, even though they always look cool, directional tires do not provide much of a wet traction advantage. However for drivers who spend a lot of their driving time on the highways, interstates or at higher speeds (during race track drivers schools and lapping days), directional tires will better resist hydroplaning.



Unfortunately directional tires do exhibit a drawback because their tread pattern is designed to only roll in one direction. It limits their tire rotation pattern possibilities. Without being remounted on their wheels, directional tires can only be rotated from the front to rear axles on the same side of the vehicle. This makes them more susceptible to irregular wear (sometimes called “saw tooth” or “heel & toe” wear).



To minimize this possibility, it is important that tires with directional tread designs be rotated more frequently than other tires, especially early in the tire’s life. While tire rotation can’t completely eliminate the possibility of irregular wear, it helps even out wear on most vehicles because the tires are experiencing different stresses as they are repeatedly reassigned from the “driven” to the “non-driven” axle, as well as to and from the vehicle’s steering axle.



NOTE: If directional tires are accidentally installed backwards during initial installation or following tire rotation; the driver should simply reduce speeds in the rain and have the tires installed correctly at the first opportunity. Running directional tires backwards for a brief period of time will not hurt their internal structure.



Monday, February 8, 2010

Wheel Alignment Myths

Wheel alignment is an often mis-understood topic. Much of the mis-understanding comes from mis-information that floods advertisement. A few of the myths concerning wheel alignment are:



Myth: Wheel alignment is maintenance, it needs to be done every year.



Truth: Wheel alignment is a repair, it only needs to be done when there is a problem. A proper wheel alignment can last many years and sometimes the life of the vehicle. One major indication of a possible alignment problem is tire wear.



Myth: A pot hole knocked the alignment out.



Truth: In order to change the alignment on most vehicles, something would have to bend or be damaged. A normal pothole will not knock the alignment out if it was properly performed. This is why AGCO can give a one-year/12,000 mile warranty. If tire wear or pulling is a repeated problem, more likely there is another problem, not being diagnosed.



Myth: If the steering wheel shakes the alignment is out.

Truth: Shake or shimmy in the steering is a problem, just not an alignment problem. More likely it is related to worn parts, a bent wheel, an out of round/balance tire or something else that rotates when the vehicle is driven.



Myth: A new alignment machine will give an accurate alignment.



Truth: Some of the earliest wheel alignment equipment made will give excellent results, in the hands of a skilled technician. Just as an expensive new stove will not make an unskilled person a chef, an alignment machine will not create a good alignment.



Myth: All cars are supposed to pull to the right.



Truth: Most roads are sloped slightly towards the drainage. This is normally on the right side, but not always. Weight will cause the vehicle to roll down the slope. For this reason, a slight offset in the caster is allowed for. This allows a skilled technician to deliver a vehicle that drives straight on the majority of roads.



Myth: Some vehicles cannot be aligned or brought into specifications.



Truth: Vehicles are built within specifications, and will remain so unless something changes. The problem may not be an adjustment, but it can be diagnosed and corrected by a professional.



Myth: All vehicles need a four-wheel alignment.



Truth: All four wheels should be checked for alignment, but many vehicles will not require an adjustment in the rear. In this case the front is merely referenced to the rear, providing the same benefit at a lower cost.



Myth: A vehicle that pulls one way or the other when driving needs an alignment.



Truth: Many things can and do cause a pull, other than alignment. Low air pressure in a tire, a bad tire, mis-matched tread patterns or wear and many other things. Temporarily crossing front tires from right to left is a good diagnostic procedure. If the vehicle pulls in the opposite direction after moving the tires, the tire problem needs to be addressed before alignment is attempted.



Source www.agcoauto.com